My printer is not recognizing the refilled cartridges. Where can I find help?
Some printers have trouble recognizing refilled cartridges. ‘Low Ink’ error [...]
Is there a recommended usage date for a refilled cartridge?
A refilled, integrated print head cartridge (found in all 2-cartridge printer [...]
Can I refill my cartridge here even if I have already refilled it somewhere else?
If your cartridge is in good working order, we will [...]
How long does it take to refill a cartridge?
Cartridges can be ready in one hour, depending on how many [...]
What types of cartridges can be refilled?
Our service currently refills HP, Canon, Epson and Brother ink [...]
What if there is a problem with my cartridge and it can’t be refilled?
We can recycle the defective cartridge for you. You can purchase a [...]
Will I get similar results to a new cartridge?
Yes, the results you get from a refilled cartridge will closely [...]
Is the ink the same quality as an original HP, Canon, Epson or Brother cartridge?
Costco Inkjet Refill Service uses cartridge specific ink to closely match [...]
How do I know that the cartridge will work in my printer?
Before returning to the customer, each cartridge is tested after [...]
What is the proper way to handle a cartridge?
As soon as you remove the cartridge from your printer, [...]